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Help & FAQs

Meeting Late-Season Demand Webinar

Explore our latest webinar for your market, focusing on meeting demand at this point in the letting season. Each session breaks down current student search, enquiry, and engagement trends, giving you…

Updated by Naomi Lewis

Property Boosts & Features Explained

How do property boosts work? Boosting a property will bump your listing to the top of the search results in your city. You can boost any of your properties as many times as you like, Boost credits ar…

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Editing & Removing Properties

How do I edit my property listing? Select the 'Edit' button to the right of your property listing on the properties page. You can then make changes to any photos or property details. Can I preview my…

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Property Analytics Explained

Where can I find analytics about my properties?. You can view performance data for your listings directly within the letting agent portal. Analytics are integrated into the Dashboard and the Properti…

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Why Students Choose UniHomes

Why Advertise with UniHomes?. We know students want a hassle-free renting experience, especially when it comes to splitting utility bills. That’s where UniHomes comes in. We provide a platform for le…

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Enquiry Notifications Explained

Can I change the phone number or email address for my enquiry notifications? Click your company logo in the top right-hand of the letting agent portal, select ' Settings ', then ' Enquiries '. From h…

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UniHomes Dashboard Essentials

What is my dashboard? Your dashboard allows you to change, monitor and track the performance of all the properties in your portfolio. You can add, edit, activate and deactivate properties from here.…

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Student wellbeing - In partnership with Howdens

As part of our commitment to opening doors to stress-free student living, we’ve partnered with Howden (formerly Endsleigh) to provide our student customers with FREE 24/7 access to mental, financial…

Updated by Naomi Lewis

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