How to guides

How Set up Two-Factor Authentication

Agents guide to Two-Factor Authentication in the UniHomes Agent Portal. Once 2FA has been enabled on your account, the first time you login you’ll be prompted to set up 2FA: If you click the Set Up N…

Updated 2 weeks ago by Naomi Lewis

How to Add a New User

1. Open Settings. Click the home icon at the top of the screen. Select Settings from the dropdown menu. 2. Go to User Management. On the Account page, scroll to Company settings. Click User managemen…

Updated 4 weeks ago by Naomi Lewis

How to Purchase Spare Rooms

The Spare Rooms feature is available in three different packages, allowing you to list additional rooms quickly and easily. Log in to your Agent Portal and click on your profile icon (top right) and…

Updated 4 weeks ago by Naomi Lewis

How to Manage your Spare Room Listings

You can’t create a spare room listing from scratch, instead, you can convert an existing property to a Spare Room listing. Find Your Property. Head to your Properties dashboard, find the listing you…

Updated 1 month ago by Naomi Lewis

How to Boost a Property

See below the steps to take if you wish to boost a property: Open the letting agent portal and log in. Navigate to the properties page. Click the boosts button at the top of the page. Select your des…

Updated 4 months ago

How to Navigate your Enquiries Page

Manage Your Enquiries with Ease: A Guide to Key Features on the Agent Portal The agent portal enquiry view is designed to help you manage student enquiries more efficiently, whether you're in the off…

Updated 10 months ago

How to Navigate your Portal Analytics

Welcome to this guide on navigating your Portal Analytics Dashboard. Whether you're new to the platform or looking to deepen your understanding, this overview will walk you through the key features a…

Updated 10 months ago by Naomi Lewis

How to create a Utility Order Form via E-Sign

Step 1: Enter Property Details. Select property address: Use the dropdown to search for an address or click "Or add an address manually". Enter tenancy details: Number of tenants : Use the dropdown t…

Updated 10 months ago by Naomi Lewis

How to Upload a Property

When adding properties to UniHomes, it's important to meet a number of criteria. Firstly, all properties should be advertised for students/young professionals. Secondly, UniHomes manage all the bills…